Privacy Policy

How Triac Solutions collects, uses, and protects your information.

Last updated: 31 August 2026

1. Introduction

Triac Solutions IT Consultancy LLP (India) and Triac IT Consultancy (Dubai, UAE) — together "Triac Solutions", "we", "us", or "our" — respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect through triacitsolutions.com, how we use it, and the choices you have.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or provide us with your information.

2. Information We Collect

2.1 Information you provide directly

  • Contact form submissions (name, email, phone, company, subject, message).
  • Job applications and resumes submitted through our openings page or email.
  • Correspondence you send us by email or WhatsApp.
  • Payment and billing details when purchasing a service (e.g. a vulnerability assessment) — processed entirely by our payment provider, Stripe; we do not receive or store your card details.

2.2 Information collected automatically

  • Standard server log data (IP address, browser type, pages visited, referring page, timestamps).
  • Approximate country/location, derived from your IP address, used to route our WhatsApp chat button to the nearest office.
  • Cookie-free font delivery: our web fonts are served by Google Fonts, which may log requests including your IP address under Google's own privacy policy.

3. How We Use Your Information

  • To respond to enquiries submitted through our contact form or job openings page.
  • To provide, manage, and deliver the services you request or purchase.
  • To route you to the correct regional office (India or UAE) via our WhatsApp contact button.
  • To improve our website, services, and security.
  • To comply with legal obligations and enforce our Terms of Use.

We do not sell your personal data.

4. How We Share Information

We only share personal data with:

  • Service providers who help us operate the website and business, such as Stripe (payment processing), Google Fonts (font delivery), and email/hosting providers — each acting on our behalf and bound by their own data protection obligations.
  • Legal and regulatory authorities, where required by law or to protect our rights, users, or the public.
  • Successors, in the event of a merger, acquisition, or sale of assets, subject to the same protections described here.

We do not share your data with third parties for their own independent marketing purposes.

5. Cookies and Similar Technologies

Our website does not set first-party tracking or advertising cookies. Third-party resources we load — Google Fonts and, where used, Stripe's checkout pages — may set their own cookies or collect technical data under their respective privacy policies. You can control cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy, respond to your enquiry, deliver a service, or comply with legal, accounting, or reporting obligations, after which it is deleted or anonymised.

7. Data Security

We apply reasonable technical and organisational measures — including HTTPS encryption in transit and restricted access to stored data — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data, or to object to its processing. To exercise any of these rights, contact us using the details below.

9. International Transfers

As we operate offices in both India and the United Arab Emirates, and use service providers based elsewhere, your information may be transferred to and processed in countries other than your own. We take steps to ensure such transfers are protected consistent with this policy.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: